IT Support Job Guide

Fall Session: Class Material

Summer Session: Class Material and Recordings

Winter Session: Class Material and Recordings

Sample job titles for entry level IT roles 

  • Technical Support Specialist
  • Help Desk
  • IT Support Specialist
  • Computer Repair Technician
  • Desktop Support

Always read job descriptions carefully, before applying.  Always be open to relocation.      

Sample IT Support Resume

More Resumes

Sample Cover Letter

Interview Questions

Other Interview Material

 Sample IT Jargon

Top Job Search Engines

Google IT Support Professional Certification

Get Started

The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration, and security. This certificate is for beginners – no prior experience is required. Learn more

ADDING GOOGLE IT SUPPORT CERTIFICATE TO YOUR RESUME

Google IT Support Professional Certificate [Month/Year received] Eight-month IT support program, developed by Google in collaboration with CompTIA, that covers troubleshooting, customer service,  networking, operating systems, system administration, and security, and includes hands-on labs

Top 5 Hard Skills Employers Are Looking For

  1. Ticketing Systems
  2. Active Directory Short Tutorial
  3. Windows Installation
  4. Practical Office 365 Administration Tutorial
  5. IT Support-Tier 1: Common Issues

Networking Basics You Need to Know

Computer/Laptop/phone Repair Tutorial

Facebook
YouTube